Effective Date: 26th September 2025
Last Updated: 26th September 2025
Augmntm Ltd (“Augmntm”) is committed to protecting the privacy and security of your personal data. This privacy document explains how we collect, use, store, and share your personal data in connection with our visa and immigration support services. We comply with the General Data Protection Regulation (GDPR), the UK GDPR (as implemented through the Data Protection Act 2018), and other applicable data protection laws.
It is important that you read this document alongside any additional privacy notices provided on specific occasions. By using our services, you consent to the practices described herein. We reserve the right to update this privacy policy at any time, with changes posted on this page. Please review this page regularly for updates.
If you have any questions after reviewing this document, please contact us at GDPR@augmntm.com.
The GDPR harmonizes data protection laws across Europe to enhance individuals’ privacy rights. Augmntm adheres to these requirements as well as the UK GDPR, ensuring robust data protection for all personal data we process.
These regulations govern the processing of personal data—including its collection, storage, use, sharing, and protection—and empower you with rights regarding your personal information.
Personal data is any information relating to an identifiable individual, whether directly or indirectly. For Augmntm, this may include data relating to visa applicants, sponsoring organisations, service providers, referees, and emergency contacts.
As the data controller, Augmntm commits to ensuring that personal data is:
Processed lawfully, fairly, and transparently.
Collected solely for specified, legitimate purposes.
Accurate and kept up to date.
Retained only as long as necessary (or as legally required).
Stored securely on encrypted systems with access limited to authorised personnel.
We obtain your personal data through:
Visa Applicants: Directly from the individual or via authorised representatives.
Sponsoring Organisations/Employers: Through information required to facilitate visa and immigration processes.
Website Users: Automatically via cookies and similar technologies. For more details, please see our Cookie Policy.
We only collect and process personal data necessary to provide our visa and immigration services. This may include:
Applicant Data: Name, date of birth, gender, contact details, marital status, proof of address, employment history, education, skills, financial information, immigration history, right-to-work documentation, valid ID, and communication records.
Organisation Data: Organisation name, structure, contact details, visa sponsorship requirements, and related documentation.
Supplier Data: Contact details and financial information necessary for contractual arrangements.
Referee & Emergency Contacts: Basic contact details to verify information or reach someone in emergencies.
Website Users: Statistical data collected through cookies.
We process your personal data based on the following lawful bases:
Consent: Where you have explicitly agreed to specific processing activities.
Legitimate Interests: To deliver and improve our visa and immigration services, provided these interests do not override your rights.
Contractual Necessity: To fulfil the agreements we enter with you.
Legal Obligations: To comply with applicable laws, including immigration requirements.
For processing that involves special or sensitive personal data (e.g., immigration or health records), we will always obtain explicit consent and document this appropriately.
Augmntm shares your personal data only with:
Government Authorities & Immigration Regulators: Where necessary for visa applications and compliance.
Authorised Third-Party Service Providers: Under strict confidentiality and data protection agreements.
Regulatory Bodies: Where legally required.
All third parties are obligated to implement appropriate security measures to protect your data.
Your personal data may be transferred outside the European Economic Area (EEA) or the UK, especially where immigration or visa processing requires it. Augmntm will use approved safeguards, such as standard contractual clauses, to ensure your data is adequately protected.
We use robust security measures—including encryption, access controls, and regular staff training—to protect your personal data. All data is stored on secure, encrypted internal databases accessible only by authorised personnel.
In the unlikely event of a data breach, Augmntm will assess the risk and notify the relevant supervisory authority (e.g., the ICO) within 72 hours, where required. If the breach is likely to result in a high risk to your rights and freedoms, we will also notify you without undue delay.
Unless you request deletion, your personal data will be retained for up to 5 years from the date of last contact or activity, subject to legal obligations. Certain records, such as immigration or financial documents, may be retained longer in accordance with statutory requirements.
Under the GDPR and UK GDPR, you have the right to:
Access: Request access to your personal data.
Rectification: Correct any inaccurate or incomplete data.
Erasure: Request deletion of your data under certain circumstances.
Restriction: Request limitations on processing.
Data Portability: Receive your data in a readable format or have it transferred.
Withdraw Consent: Withdraw consent at any time where processing is based on consent.
Object: Object to processing based on legitimate interests.
To exercise these rights, please contact us at GDPR@augmntm.com. We will respond within 28 days after verifying your identity.
If you choose not to provide certain information, we may be unable to deliver our visa and immigration services or comply with legal obligations.
We reserve the right to update this policy as needed. Any changes will be posted on this page and, where appropriate, communicated to you directly. Please review this policy regularly to stay informed of any updates.
For any questions, concerns, or complaints regarding our privacy practices, please contact: GDPR@augmntm.com
If your concern is not resolved, you may contact the Information Commissioner’s Office (ICO) using the details below:
Phone: 0303 123 1113
Email: casework@ico.org.uk
Post: Information Commissioner’s Office
Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
